Tag: wifi

Mobile devices in the field

Field workers. You see them every day. And you notice that they, too, use mobile devices, as now more than ever do they need to stay connected with their organizations to stay in business. This is where mobile performance management, a critical factor for any field worker to perform and finish tasks on time, comes in. Here’s how to ensure connectivity for these workers.

The ability to manage the workforce out in the field requires a modern support infrastructure called mobile performance management. It includes the top five tips to keep field workers connected: optimizing traffic, applying control, measuring performance analytics, simplifying data security, and identifying the root cause of connectivity issues.

Optimize

Although the latest apps on the market can maximize productivity for the mobile workforce, these apps come with a certain risks: stability issues that could lead to the apps crashing while out in the field. If you are your company’s IT decision-maker, be cautious of untested apps, and consider blocking heavy bandwidth apps to streamline data flow when signal strength is weak.

Control

Another thing you can do with mobile performance management solutions is blocking personal apps and unsafe WiFi networks. Both of these create serious security risks that could lead to costly data theft or loss.

Analyzing performance

Field workers mostly rely on GPS location data for more efficient scheduling, route-planning, and effective control of fuel consumption. This is possible only if there are reporting tools that confirm that the GPS capability is working. Performance analytics show you what mobile workers are experiencing, gaining access to robust data, network and app usage reports, inventory analysis, coverage maps and device maps as needed.

Simplify security

IT should tightly restrict access without making security complicated for mobile workers. IT administrators need to create a highly flexible and programmable secure mobile strategy. You must be able to restrict which apps can access company data and remotely wipe data from the device if it is lost or stolen.

Identifying the root cause of connection issues

Obviously, field workers are not IT experts, so organizations need to be fully prepared for connectivity issues involving their mobile devices. Organizations of all sizes should be able to afford remote diagnostics to gather complete troubleshooting information to allow IT to identify the root cause of the problem quickly, without relying on workers, who have no idea about how to run tests and answer questions regarding these issues.

For any organization with workers in the field, the ability to implement performance management structures and policies is a must. For other tips on how to keep your employees connected, engaged, and efficient, give us a call and we’ll be happy to advise.

Published with permission from TechAdvisory.org. Source.

4 reasons for slow mobile internet speeds

Have you ever gotten frustrated with your phone because the browser took more than five minutes to load? Before you start blaming your old phone, check out these four reasons that might be the cause of sluggish internet connection.

Router location

One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag is because of your router’s location. Although WiFi has a range of up to 230 feet, the farther away you are from the router, the weaker the WiFi signal. Large objects like doors and walls situated in between you and the router can also weaken the WiFi signal.

It is recommended to place your router in a central location, preferably away from concrete and masonry walls or other big objects like a chimney. As the router signal radiates from all four sides, blocking any side with big objects will impact your WiFi’s signal quality and as a result your phone’s internet speed.

WiFi Noise

Did you know that home electronic appliances emit wireless signals at a frequency similar to your router’s (2.4 GHz)? So before deciding on your router’s location, determine whether there are any wireless devices nearby, as they emit signals that can interfere with your router’s signal. For example, even if the ideal location for your router is at the center of your house, you shouldn’t place it there if there’s a cordless phone nearby.

You can also set your router on a 5.0-GHz band, as this frequency is less prone to interference from other appliances. But before you start tuning it, make sure your phone supports 5.0 GHz; otherwise, it won’t be able to connect to the router.

Slow Network

Another reason for your phone’s slow internet is because of fluctuating network speed. Ask yourself these two questions to know the exact cause of this problem:
How many people are connecting to the router?
What are they doing over the internet?

You should increase your router’s internet bandwidth speed if you discover you have many users and all of them are either streaming movies, or downloading computer games or software updates. This will allow every phone to enjoy faster internet speed.

If you’re outdoors, and you’re connected to a public WiFi, consider using your mobile data instead. You won’t have to share your internet when you use mobile data, enabling you to experience faster connectivity at all times as long as you have a high-speed data plan.

Too much cache

Last, you should check your phone’s cache if fixing your router, network, and positioning doesn’t improve your phone’s internet speed. Cache is a component in your phone that saves data from earlier searches in order to increase the speed of similar searches in the future. Although your phone becomes more efficient for that particular search, it also makes your phone much slower when you do other things that require the internet.

You can clear out your cache manually or use a cache cleaner app to thoroughly get rid of useless cache and optimize your phone’s internet speed. If you decide to download a cache cleaner app, make sure that it is reputable and trustworthy so you don’t accidentally download a malware-infiltrated app instead.

There are more reasons to your phone’s lagging internet speed. If your business relies heavily on fast mobile internet speed and you’re unable to fix the sluggish connection, call our experts today. We’re always ready to help you.

Published with permission from TechAdvisory.org. Source.