Phishing scams have been around for years, and they’ve gotten smarter with time. Recently, criminals have been targeting iPhone users through a voice phishing scam that makes the call appear like it’s coming from Apple Support. Fortunately, there are simple but effective tips so you don’t fall prey to this notorious scheme. If you receive Learn More “Safeguard your iPhone from phishing”
It’s inevitable. Sooner or later, you’re going to have to replace your computer. But while it may not be as fast as when you first got it or as sleek as your new computer, your old desktop or laptop might still have a lot to offer— after upgrading it a little, that is. Here are Learn More “Great uses for an old computer”
When a new iOS update is released, you may get so amped that you immediately tap on that Download and Install button. The next thing you know, you’re saddled with new software that causes headache after headache. To avoid this fate, here are six tips to ensure that your next iOS update goes without a Learn More “How to install the newest iOS smoothly”
How many times have you wanted to search the internet for something you didn’t know the name of? It’s a common problem that Microsoft helps solve with AI features included in its search engine, Bing. Visual Search allows users to replace text queries with images for more nuanced results and it’s now available on your smartphone.
Bing has indexed billions of images posted on the internet and most of them have text descriptions of some sort. This has made it possible for Microsoft to create programs that look for similarities in image contents and labels to create computer-generated definitions of everyday objects. So if you were to take a photo of the White House and upload it to Bing, the search engine could tell you what it is without any human input.
Although it may seem like little more than a novelty, Visual Search makes it much easier for eCommerce shoppers to find niche products. Bing can help people identify hard-to-name items and suggest stores that sell them, such as “slip joint pliers” at a local hardware shop or “gaucho pants” at an online clothing retailer.
In June, Microsoft announced that Visual Search is now available within Bing’s iOS and Android apps, as well as Android’s Microsoft Launcher. Just open the app, tap the camera button and take a photo from your phone or choose an image from the gallery. If you’d like to narrow your search, tap the magnifying glass button and crop your image to highlight specific objects within the photo.
In the near future, Visual Search will be added to Microsoft’s Edge browser and Bing.com. It’s a useful feature for finding what you need and helping customers do the same. For insight and support related to any of Microsoft’s products, give our experts a call today.
Apple had recently announced macOS Mojave, the successor to the current macOS High Sierra, and the new features that will arrive with the new operating system. Here are our top five picks.
Did you ever wish your computer windows were not just plain ole white? If yes, you’re in for a treat. The new Dark Mode feature changes the appearance of all your screen elements, such as the dock, taskbar, and windows, from deary shades of white to classier shades of black, making the screen much easier to view at night.
Are you having a hard time finding a specific file on your desktop because it’s cluttered with documents, pictures, and music files? Mojave’s new “Desktop Stacks” automatically organizes and stacks your documents in one pile based on the type of files. For instance, PDFs will be stacked in one pile while JPEGs will be stacked in another. When you want to find a specific file, simply open the pile and go through them until you find the right one.
Your dependable iPhone allows you to read current news, check how your stocks are performing, record voice notes, and control your home accessories. But what if you’re on your computer, your phone is out of reach, and you wanted to do all these things? You won’t need to get out of your seat anymore with MacOS Mojave as popular iOS apps like Voice Memos, Stocks, Home, and Apple News will now be available on Mac.
What’s more, third-party developers will soon be able to make iOS apps available on Mac as Apple plans to implement UIKit, a framework Mac programmers use when developing iOS applications, to macOS. This function is expected to roll out in 2019.
Markup, one of the most convenient tools in iOS, will soon be available for Mac users. This function allows you to write or draw over your screenshot, which is especially useful if you need to pinpoint a specific point on the image and send the file to someone else.
Remember the days when you had to email photographs to yourself, move them to iCloud, or sync your phone so it’s accessible on your computer? Say goodbye to this tedious process with macOS Mojave’s Continuity Camera. This new feature lets you capture images on your phone and have it appear on your Pages document instantly. It also allows you to scan documents on your phone and have it automatically sent to your Mac.
There are many more features that are new to macOS Mojave. If you wish to learn more about it, or understand how this update can benefit your business, call our Apple experts today.
San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here!
A more personal, faster iOS 12
Apple has focused on improving the operating system’s performance so that iPads and iPhones become more responsive and work faster. The good news is that older devices that can still run iOS 11 will be compatible with iOS 12.
Developers tweaked the software to make apps launch quicker, especially the keyboard and camera. The latest version of iOS is designed to optimize its system when it is under load, so that Apple products run faster when the user demands higher performance.
Fresh features aimed at impressing consumers include the Memoji, an Animoji that users can customize to their preferences. Group Facetime supports video conferences of up to 32 individuals, and these fun tweaks can be used in both Facetime via the Effects camera and in Messages.
A smarter Siri
Apple’s signature digital assistant can now answer queries about motorsports, food, and famous people. There is a new Shortcuts feature integrated in the Workflow app, which allows users to automate various tasks in first- and third-party apps, to be triggered through Siri voice commands.
Both Shortcuts and suggestions by Siri appear on the Lock screen, and third-party Shortcuts integration will let Siri do more when the user pulls the Lock screen down to search. A dedicated Shortcuts app will be available later this year to give users a quick way to build Shortcuts from dozens of preset options.
An alternative to Google Photos
The iOS Photos app may be useful to Apple product users, but it may seem too basic for some. Once iOS 12 is released however, a clever Photos app will showcase most of the features that Google Photos has.
The Search feature has been improved – users can look for images based on general terms such as “park” or even business names, and multiple terms can be searched (such as images from Africa during a particular month). All pictures will be arranged by place and time in case the user wants to perform searches with those variables.
A new tab labeled “For you” will contain the auto-generated albums which Photos makes, and is sorted with any shared albums. Speaking of sharing, the enhanced Photos app will proactively advise users on what images to share according to who is in the pictures.
A refined WatchOS
Apple’s upcoming WatchOS 5 will introduce users to new ways of connecting to the world while staying active. It may not be a radical revision for the wearable device, but the apps and features it provides will be more helpful and fun for the user.
The highlight of WatchOS 5 is the Walkie-Talkie app, an innovative method of communicating by combining the natural flow of messaging with real-time voice discussions. Just like the conventional product that the app is based on, users simply press and hold down a virtual Talk button to converse with friends and family.
Hiking and Yoga have been added to the list of workout types, while users can keep track of their Outdoor Runs more effectively with support for cadence, the custom pace alert, and the rolling mile pace. Automatic workout detection will make sure that the Apple Watch will always stop or start recording user activity while exercising. This feature works with Open Water Swim, Pool Swim, Rower, Elliptical, Indoor Walk, Outdoor Walk, Indoor Run, and Outdoor Run.
To get users motivated to work up a sweat, WatchOS 5 has a Competition feature that allows friends and family to challenge each other in a contest to see who can get the most activity points within a week. The watches will post regular progress reports to let contestants know how they are doing, and the winner will get a special award.
These updates can change at any time, and will be released by Fall this year. If you need more information on making use of Apple devices and software, or if you have other computer-related concerns, feel free to contact us today!
People who use iPhones, iPads, and Macs are at risk of encountering a Unicode attack that can cause the messaging app to crash and lock up the device. The good news is a workaround has been found which can restore the state of said Apple products.
What is going on?
A bug, known as “Black Dot,” is locking the messaging app on Apple devices running iOS 11.3 and 11.4 beta with Apple TVs and Apple Watches also at risk.
Black Dot is activated when an iOS user sends another user an iMessage (this is not an SMS) with an emoji of a black dot with a finger pointing at it. Loaded with plenty of invisible Unicode characters, this emoji will overwhelm the CPU and memory, forcing the messaging app to stop functioning and possibly lock up the device.
The affected user may be lucky enough to close the app, but the bug will remain when the program is opened again, causing everything to crash.
How do I squash this bug?
Apple’s development team is still working on a patch to address the issue, but you can apply a temporary remedy to keep your device going.
For devices that have Siri installed:
If your iPhone has 3D Touch installed:
If your Apple device does not have 3D Touch or Siri installed:
While this bug is a major issue, it has not infected many Apple products yet. Once the final version of iOS 11.4 is released, the problem should be resolved. If you need more information on properly maintaining your iPhone, iPad, or Mac, feel free to give us a call today!
Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to protect your Facebook or Twitter account.
Make sure all your computing devices lock the moment you stop using them. This way, you are safe from the simplest hack of all: someone opening a browser on your computer that has your social media login saved. As long as your password isn’t your birthday or anniversary, you’ll be forcing hackers to work for access to your account.
Unlocking your phone may be limited to a six-digit passcode, but you’ll need something much more complicated for your account password. The first thing you’ll need to do is create a password that isn’t used for any other account. Because data breaches have become such a regular occurrence, hackers probably have a long list of your favorite passwords from other websites and platforms.
In this case, it is best to use a password manager like an app or online service that allows you to generate and retrieve complex passwords.
Another thing you can do is enable something called two-factor authentication, which requires you to type in a secondary code sent to your phone. Even if hackers have your password, they won’t be able to log in without your phone.
Facebook offers functions that help you keep tabs on who’s accessing your account and from
where. To use this feature, click the down arrow in the upper right corner of your Newsfeed and select Settings. Then click Security and Login to get more information. If you sense an imposter, click the right-hand icon to give you the option of logging out remotely or reporting the person.
From there, turn on Get alerts about unrecognized logins to be notified via Facebook, Messenger, or email if someone is logged into your account from an unrecognized browser. Unfortunately, Twitter doesn’t have the same option (that makes the two-factor authentication extremely necessary).
While it may be difficult for a hacker to barge into your Facebook or Twitter account through a third-party service that you have given access to your profile, it’s still advisable that you check what you have approved.
Last, be sure to check the permissions mobile apps like Facebook and Twitter have on your smartphone or tablet.
These steps are just the beginning of what you should be doing. The next thing you should consider is limiting the personal data you input into your social media accounts. If you have to put a ton of information, then be sure you read this blog from the top.
With a little practical knowledge, you can prevent Facebook and Twitter hackers from doing what they do. Cybersecurity is a sprawling issue and social media privacy is such a small sliver of what you need to stay on top of. For 24/7 support, call our team of experts today.
Now is the right time to shift to a stronger passcode for iPhone users, with police departments, federal agencies, and possible criminals, lining up to buy technology that can bypass your phone’s security. Experts say technology for unlocking iPhones is very much in circulation, so here’s everything you need to know.
According to reports, at least two companies, Israel-based technology vendor Cellebrite and Atlanta-based Grayshift, have both developed relatively inexpensive technology for unlocking iPhones. Reportedly, local and regional U.S. police departments as well as the federal government have been purchasing the technologies.
Grayshift’s GrayKey box is a de-encrypting device that can unlock an iPhone with a four-digit passcode in about two hours. The entry-level GrayKey box requires an internet connection, works only in certain geographic locations, and can break only 300 passcodes. But an unlimited GrayKey model works even without internet connectivity and offers an unlimited number of device unlocks.
On the other hand, Cellebrite provides a $5,000-iPhone unlocking device to law enforcement agencies.
Both companies claim they sell only to police and government law enforcement agencies, “or so they would have you believe”, according to Nate Cardozo, a senior staff attorney with the Electronic Frontier Foundation.
According to Gartner research director Dionisio Zumerle, consumers and businesses must use a six-character alphanumeric passcode or a passphrase at minimum, to address risks associated with personal or enterprise data leaks.
Of course, Apple’s iOS 9 operating system has already boosted the default iPhone passcode from four digits to six; but for an even stronger and more secure option, experts suggest an alphanumeric passcode.
While Apple’s Touch ID and Face ID help with security as well, they always provide the option of unlocking a phone with a passcode.
To sum it up, complex passcodes are always better for security, especially for iPhones. We recommend changing the settings on your iPhone to allow both upper- and lowercase characters, numbers, and uncommon words. And if you feel overwhelmed with anything related to the privacy or security of your iPhone, don’t worry! Just call us today and we’ll help you out.
Cellebrite, an Israel-based vendor that works with the U.S. government, has revealed that they’ve found a way to unlock practically every iPhone available on the market. It appears to be a significant milestone for law enforcement and forensic specialists, yet it’s also a potential privacy issue for Apple customers.
A couple years ago, Apple had a showdown with the FBI regarding data privacy, and this prompted them to develop exceptionally secure mobile devices. But Cellebrite has crashed the party, developing several methods to access iPhone operating systems, including the most recent version.
The engineers are now promoting their methods to private forensics and law enforcement professionals around the world who would benefit from this new service. In fact, in November 2017, the Department of Homeland Security successfully raided data from the iPhone X, most likely through the use of Cellebrite technology.
To protect you from this potential security issue, here are a couple suggestions from tech experts:
Only time will tell whether Apple’s reputation and the iPhone’s security really has been weakened. Still, it doesn’t mean that you should hold off on protecting your business. Use this news to give your technology an overhaul, improve your business processes, and update your employees’ security training.
Even with all the ingenious ways to hack into systems nowadays, you felt you could count on Apple to be one step ahead of everyone — but that might not be the case anymore. Ensure that your privacy is secure and your files are still safe by strengthening your usual security practices. But if that’s too technical for you, just give us a call and we’ll take care of it!