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Understanding Mailboxes in Office 365

Understanding Mailboxes in Office 365

Are you paying for a license for a Mailbox that should be Free?
Let’s take a look at the 5 different Mail accounts that Office 365 offers.

Mailbox – Requires a paid license
Group – Distribution Group – Free
Resource – Free
Contacts – Free
Shared – Free (Who Knew!?)

Mailbox – Most Common – Regular account for individual and provides an actual mailbox that you log into with its own Calendar and Resources.

Move/Recover Offscreen Window

"I have a problem fining/moving an application window that has gone out of the viewing area"

"I have two monitors at my desk but when i take my laptop home and I open ACT! / Outlook / Other application, it doesn't show on the screen"

"When I start my (application), it looks like it is starting and I can see it in the task bar but it doesn't come up on the screen anywhere"

We get calls like this at least once a week.

ACT! V16 Service Pack 1 and Hotfix 1 has been released!

Swiftpage Announces General Availability of Next-Generation Act! emarketing Service Embedded in Release of Act! v16.1

Fully Integrated Marketing Application Available Now for All Deployments of Latest Version of Act!

Swiftpage, a leading provider of integrated marketing and CRM solutions for individuals, growing businesses and mobile sales teams, today released Act! v16.1 with fully integrated Act! emarketing for all deployment types; Windows®, Web, and Hosted.

How to sign into Windows 8 or 8.1 without a Microsoft account – make a local user

I was setting up Windows 8.1 on a machine and didn't want to use a Microsoft ID (Live ID) to sign into it. I didn't feel like linking this temporary machine to my existing Microsoft ID and just wanted a regular local login. Now, I realize that not using a Live ID would limit the things I could do and cause a lot more account popups when I visited apps like Music, Store, Video, and others, but still, I want the choice.

ERROR: “RESOLUTION OF THE DEPENDENCY FAILED” OR “EXCEPTION HAS BEEN THROWN BY THE TARGET OF AN INVOCATION.” WHEN LAUNCHING ACT!

Symptom:
I am attempting to launch Act! when I receive one of the following Errors: “Resolution of the dependency failed.” Or “Exception has been thrown by the target of an invocation.”

Product:
Product Family: Act!
Product: Act! Pro, Act! Premium

Cause:
This error can occur if you have Windows User Account Control (UAC) turned on, damaged preferences, a conflict with an add-on or if you upgraded to Act v16 from a previous version and the shortcut failed to update.

ACT! USERNAME OR PASSWORD RECOVERY

You need to have your username or password recovered for your Act! database. 

If you know your Act! database password, but are unsure of your username, proceed to How to Determine the Database Username. 

If you know your Act! database username, but are unsure of your password, proceed to Username and Password Recovery.

HOW TO UPGRADE TO ACT! V16 FROM A PREVIOUS VERSION

You would like to know the process to upgrade your current version of Act! to Act! v16.
This article provides the necessary information to upgrade your software and database to Act! v16.

Important Notice:
When upgrading a database from a previous version of Act!, it is CRITICAL that you create back-ups of your e-mail and all of your contact database(s). Once you have installed and updated your database(s) you CANNOT revert back unless you have a back up.

HOW TO REBUILD THE ACT! PREFERENCES FILE

You suspect that you have a damaged preference file and would like to rebuild it.
Rebuilding the Act! Preferences can resolve a number of issues. Please be sure that you have a current backup or copy of your database before following the procedure below.

ERROR: “THE DATABASE COULD NOT BE ACCESSED. IN ORDER TO ACCESS THIS DATABASE, CHECK YOUR NETWORK CONNECTION AND VERIFY THAT YOUR DATABASE SERVER IS AVAILABLE. IT MAY BE NECESSARY TO DISABLE ANY FIREWALL SOFTWARE…”

You attempt to open your database and receive the following error message: The database … could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software on your computer or the server.