Author: danielle

How much does Apple know about you?

Google. Facebook. Amazon. These tech giants collect data from us the moment we sign up for their products and services. Some information we willingly surrender (like our name and email address) and others they collect from the services we use (like the sites we visit or the people we contact). Does Apple collect as much information about you as other companies do?

What Facebook & Google Know

Let’s first look at what Facebook knows about you. As the biggest social network in the world, Facebook makes a lot of money through advertising. The more data it gathers about you, the more able they are to target you with relevant ads. Aside from the information you provide when you open an account, Facebook also tracks your browsing history, knows your social circle, and keeps note of your general interests.

Facebook also retains the names and numbers of people in your contact list who are not yet on Facebook to create “shadow profiles.” When they sign up for the social network, these contacts appear in your “People You May Know” recommendations.

Facebook’s Messenger app keeps a record of all your conversations, contacts, and even SMS messages (if you give Messenger permission to manage them).

Google also gathers data to target users with promotions and advertising. But they have more data to collate and play with, thanks to their other services like Google Maps, AdSense, and YouTube. They know the places you’ve been, the things you buy online, and the music you like.

What Apple Knows

Compared with Facebook and Google, Apple knows little about you. They know your name, home address, email address, all the apps and songs you’ve downloaded, and anything you’ve purchased in the Apple Store.

Facebook, Google, and Apple all allow you to download a file that reveals what they know about you. The files from Facebook and Google are often massive, sometimes containing gigabytes’ worth of data. Apple’s files are a lot smaller, and they make it more difficult for you or a hacker to download and see all the information they have on you.

Protecting your privacy online doesn’t mean you have to swear off Facebook or stop using Google’s services, but knowing how these companies collect information about you is the first step. If you want to learn more about how Apple collects information on you, don’t hesitate to give our experts a call.

Published with permission from TechAdvisory.org. Source.

How to prevent your laptop from overheating

Laptops may be more affordable than ever, but we’re also using them for more advanced tasks than ever. This means you run the risk of overheating your laptop and causing long-term damage. Here’s how to avoid that.

Causes of overheating

Laptops create heat during their normal operation. That’s why they’re designed with internal fans that blow out hot air and suck in cooler air. When your laptop keeps shutting down or suffers serious slowdowns, chances are it’s overheating.

One of the most common causes of overheating is when the fan doesn’t operate normally. This may be due to dust and grime clogging up the fan, preventing it from rotating properly. It’s also possible that the air vents are being blocked, preventing air from flowing into the laptop.

Another thing to consider is the age of your laptop’s battery, which relies on lithium to store electricity. This chemical naturally decays over time, no matter how carefully you use it. The older the battery, the less efficient it is and the more heat it generates.

Software use can also contribute to overheating. Too many apps and programs running in the background can overwork your laptop.

What to do if it’s overheating

The first thing you should do is check your hardware. Turn your laptop off and inspect the vents and your fan for any dirt, grime, or other possible causes of blockage. Also check whether the fan itself is not physically dented, which can slow down its rotation.

Sometimes overheating is simply caused by bad habits. Do you use your laptops in bed or on the carpet? Do you use pillows as padding? Uneven or soft surfaces often block the air vents, leading to overheating. Always place your laptop on a hard, even surface.

Aside from the hardware, check your software. Are there a lot of apps and programs that start automatically when you switch on your laptop? If yes, then you may need to limit them.

Keeping it cool

To prevent your laptop from overheating, always make sure that there’s adequate airflow for your laptop. Better yet, invest in a cooling pad. These pads lift your laptop and add more fans to facilitate better airflow.

Limit the number of programs that run when you start your laptop. Change your settings to “power save.” And shut down your laptop whenever you’re not using it.

It’s easy to take laptops for granted because they’re billed as plug-and-play devices. However, with a little extra care and attention, your devices will last much longer. If you want to prolong the lifetime of your IT hardware, call our experts today.

Published with permission from TechAdvisory.org. Source.

The Risk of Not Having Cloud Backup

It is always better to be safe than sorry. And given the fact that files can disappear or be corrupted in an instant, small businesses need robust data backup systems in place. Without one, you could very well lose lots of money and have your hard-earned reputation irrevocably damaged.

How should you go about choosing a cloud backup provider? Let’s take a look:

Learn more about their storage capacity

Before partnering with a cloud backup provider, ask them where they store their data. Many providers use cloud servers over which they have little control, which could be hazardous as it makes it harder to monitor activity and respond to anomalies. To avoid this fate, choose a backup service that operates their own cloud-based servers.

Next, you will have to determine whether your business assets can be backed up, since some cloud storage providers do not have the capacity to save bigger files like videos or other multimedia files. By asking these questions, you can find a cloud backup service that fits your business needs, and more importantly, can take care of all your files.

Get details on their security

It will be important for the cloud backup provider to explain in no uncertain terms how they will store your files. They should be encrypted and stored on multiple servers because redundant storage ensures your data has multiple copies saved online and can be retrieved at will. Even if an uncontrollable disaster befalls your company or the backup provider’s system, you’ll still be safe.

Compare your budget and backup costs

Before considering any cloud backup provider, you need to know how much the service is worth to you. How much money would you lose if your server crashed and all the data it stored was irretrievable? Compare that amount with the cost of a provider’s service, which could be charged by storage tiers, per gigabyte, or on a flat-fee unlimited plan.

When asking about the price of cloud backups, make sure to clarify any service limitations or restrictions. For example, how quickly can your storage capacity be upgraded? Is it possible to run out of storage? These are not things you want to discover in the middle of hurricane season.

Clarify data recovery timelines

Although storage availability is important, how quickly backups can be created and restored is also an essential factor. Ask providers how often backups will be created (e.g., hourly, daily, weekly), and how long it will take to restore them (e.g., hours, days, etc.). If those timelines are too long, it may be time to look for a better provider.

The most important thing is to know your needs before meeting with a potential provider. Let them know your business needs, budget, and recovery timelines. Our solutions and pricing are flexible and customized to your needs so you’re not stuck in a cookie-cutter plan.

Give us a call to find out more about cloud backup service and other dynamic ways to protect your data.

Published with permission from TechAdvisory.org. Source.

OneNote excluded from Office 2019

Microsoft is pushing its users to use the UWP (Universal Windows Platform) app of OneNote which will be included in Microsoft Office 2019 and Office 365. This means the OneNote desktop app will no longer be packed with future versions of Office.

Microsoft’s OneNote desktop application is nearing the end of its journey, as the software giant will stop developing the product line past the 2016 edition. But don’t panic just yet, OneNote 2016 will share the same lifecycle as Microsoft Office 2016. The desktop app will receive security patches and updates until October 14, 2025.

Developers are directing their efforts to the Windows 10 OneNote app, where the switchover will be formal once Microsoft releases Office 2019. The current plan is to have Office 2019 in store shelves by the second half of 2018, and most of the features in OneNote 2016 have been added to the Windows 10 version.

What requested features will eventually make it to OneNote for Windows 10?

  • All of the features that can be used in OneNote 2016 add-ons will be built into the Windows 10 app to make an improved Class Notebook.
  • Edit and view files which allow users to collaborate on attached documents together. OneNote for Windows 10 will allow users to look at live previews of Microsoft Office files, and cloud files will help save space in the notebooks.
  • “Search and insert tags” which lets users search for, create and insert custom tags. The tags created in OneNote for Windows 10 will also be synced across other OneNote devices, and tags that other users made can be accessed in a shared notebook so you don’t have to make them again.

Users who are new to Microsoft Office 2019 or Office 365 can still install the OneNote 2016 application. The Windows 10 version and the 2016 version are still compatible until further notice.
Don’t hesitate to call us today for more information on how to keep your software up to date while securing your private data at the same time!

Published with permission from TechAdvisory.org. Source.

Easy Steps to Create More Space on Windows 10

Hard drive space is a top priority for Windows 10 users. Techies who use budget computers navigate with limited storage or with Solid-State Drive (SSD). Having little disk space obstructs the free flow and enjoyment of using the hard drive, so you need more storage space. Here are some tips to free up your disk.

Delete junk on Files

Windows 10 includes a feature to help you create more space by erasing unnecessary files. In some cases, this feature can find and remove several gigabytes of unnecessary system files. To use the feature:

  1. Open SETTINGS and click SYSTEM.
  2. Click STORAGE
  3. Scroll down and select CHANGE HOW WE FREE UP SPACE
  4. Under TEMPORARY FILES, select the files to be deleted including temporary files, downloaded files, and items in the recycle bin.
  5. Under the FREE UP SPACE NOW, there is an option that lets you delete an older Windows 10 version.
  6. Click the CLEAN NOW button to free up space.

Use Disk Cleanup

This is a similar but slightly different tool for sniffing out unnecessary files that are taking up too much space. To give it a try:

  1. Open any desktop folder.
  2. Right-click on THIS PC in the pane on the left, then select PROPERTIES.
  3. Click the DISK CLEANUP button, then CLEAN SYSTEM FILES.
  4. The Disk Cleanup tool gives you a number of options, many of which you should consult with us before deleting. They include: Windows Update Cleanup, Downloaded Program Files,
  5. Temporary Internet Files, Recycle Bin, and Temporary files, among others.
  6. Click OK, then click DELETE FILES.

Delete applications and games

Consider uninstalling apps that are rarely or never even used. These include bloatware or pre-installed programs. You may not even realize certain games or applications are taking up hard drive space. To remove them:

  1. Open SETTINGS, then click APPS.
  2. Click APPS & FEATURES.
  3. Select the apps and games you feel comfortable removing, then click UNINSTALL.

Use “OneDrive Files” On-Demand feature

A new Windows 10 tool, OneDrive allows access to files in the cloud using File Explorer. This means your files will be stored in the OneDrive cloud and won’t take up hard drive space unless you need to download them for offline editing.

  1. Open the OneDrive application.
  2. Right-click the OneDrive icon in your task bar, select SETTINGS, and click the SETTINGS TAB.
  3. Under FILES ON-DEMAND, check SAVE SPACE AND DOWNLOADED FILES AS YOU USE THEM.
  4. Click OK.
  5. Copy and paste your documents to the OneDrive folder (located in the left-hand pane of the File Explorer), select all of them, right-click the selection, and select FREE UP SPACE.

Lastly, move apps, games, and other files to an external hard disk so the computer can create more internal space if there is an extra need for more storage on the Windows 10 device. All these tips are user-friendly, but if you need to give your Windows 10 machines a serious overhaul, give us a call now.

Published with permission from TechAdvisory.org. Source.

The Facebook data breach scandal explained

Thanks to social media, businesses can stay in close contact with their customers and while also attracting new ones. But what happens when one of these platforms doesn’t guard the information you’ve given it? How does this affect its users?

Last month, news broke that a firm known as Cambridge Analytica collected private data from over 50 million Facebook users. The British company supposedly used this information in 2016 to influence voter behavior during the US presidential election and UK’s Brexit campaign.

How did they harvest the data?
In 2015, a Facebook personality quiz app called “This is Your Digital Life” was created by Cambridge psychology professor Aleksandr Kogan. Around 270,000 Facebook users signed up and gave information about themselves in exchange for humorous results.

What users didn’t know was that Kogan’s firm, Global Science Research, struck a deal with Cambridge Analytica to share the information that was gathered. Aside from collecting information about the Facebook users, the app also mined some data about the users’ friends.

Information collected was based on:

  • Data from other platforms that are also owned by Facebook, including Instagram and WhatsApp
  • Advertisers and other third-party partners
  • Apps and websites which use Facebook services
  • Your location
  • The devices you use for Facebook access
  • Payments handled by Facebook
  • Your Facebook connections and networks
  • Messages, photos and other content that other users send to you
  • The information you disclose to Facebook
  • Your activities on Facebook

What happened to the sourced information?
Cambridge Analytica analyzed the collected data to create psychological profiles and invent better political drives to influence whom people would vote for. Although there is still a huge debate about how effective this plans were, there’s no doubt that tens of thousands of users were manipulated into signing away their data without knowing it.

What can I do to keep my information safe?
Remove third-party apps that use your Facebook account. Visit your “Settings” menu and go to “Apps”. You should see the list of all the services that are using information about your Facebook profile. Check on each app, and if you don’t need it or use it anymore, delete it to revoke its access.

If you need more information on how to keep your data secure, feel free to give us a call today!

Published with permission from TechAdvisory.org. Source.

The importance of strong iPhone passcodes

Now is the right time to shift to a stronger passcode for iPhone users, with police departments, federal agencies, and possible criminals, lining up to buy technology that can bypass your phone’s security. Experts say technology for unlocking iPhones is very much in circulation, so here’s everything you need to know.

The problem

According to reports, at least two companies, Israel-based technology vendor Cellebrite and Atlanta-based Grayshift, have both developed relatively inexpensive technology for unlocking iPhones. Reportedly, local and regional U.S. police departments as well as the federal government have been purchasing the technologies.

Grayshift’s GrayKey box is a de-encrypting device that can unlock an iPhone with a four-digit passcode in about two hours. The entry-level GrayKey box requires an internet connection, works only in certain geographic locations, and can break only 300 passcodes. But an unlimited GrayKey model works even without internet connectivity and offers an unlimited number of device unlocks.

On the other hand, Cellebrite provides a $5,000-iPhone unlocking device to law enforcement agencies.

Both companies claim they sell only to police and government law enforcement agencies, “or so they would have you believe”, according to Nate Cardozo, a senior staff attorney with the Electronic Frontier Foundation.

The solution – more digits, better security

According to Gartner research director Dionisio Zumerle, consumers and businesses must use a six-character alphanumeric passcode or a passphrase at minimum, to address risks associated with personal or enterprise data leaks.

Of course, Apple’s iOS 9 operating system has already boosted the default iPhone passcode from four digits to six; but for an even stronger and more secure option, experts suggest an alphanumeric passcode.

While Apple’s Touch ID and Face ID help with security as well, they always provide the option of unlocking a phone with a passcode.

To sum it up, complex passcodes are always better for security, especially for iPhones. We recommend changing the settings on your iPhone to allow both upper- and lowercase characters, numbers, and uncommon words. And if you feel overwhelmed with anything related to the privacy or security of your iPhone, don’t worry! Just call us today and we’ll help you out.

Published with permission from TechAdvisory.org. Source.

Tips for optimizing your mobile hotspot

Did you know you can keep your laptop connected to the Internet in areas without a Wi-Fi connection? All it takes is a portable, low-cost 4G router to make a private wireless network for their devices. These tiny devices are a great investment for employees working from the road, and we’ve got some tips on how to use them.

A mobile hotspot usually provides faster Internet connection and better security compared with public Wi-Fi. But if this kind of mobile networking is not utilized well, it will accumulate expensive data charges. The following tricks will maximize the efficiency of mobile hotspots while lowering their data usage.

Place the router in a strategic spot
For your equipment to offer optimal coverage, put it in an area where it can best broadcast signals. The goal here is to cover as many devices as possible, so you want to carefully plan where the router is placed. Wireless signals reach only up to 100 feet indoors and 300 feet outdoors. The signals can pass through floors, walls and ceilings, but fewer obstructions will result in better transmission.

Less Wi-Fi range for longer battery life
If your settings allow, tweak your mobile wireless network for low-power, shorter Wi-Fi. Users must move closer to the hotspot for better Internet connection, but the router’s battery will thank you for it.

Check for LTE coverage
It’s a good idea to research the area you will use the portable router in. There are locations that do not support cellular 4G/LTE, which means you will still have Internet, but at slower speeds.

Watch out for background apps!
Laptops, tablets, and smartphones may be running applications in the background that are using up Internet bandwidth. The most common examples of these apps are location-based services, social media and email. Minimize the amount of data you use by disabling background apps you don’t need.

Avoid multimedia usage
Loading an email or text on a webpage with your mobile device will consume minimal amounts of data. Streaming videos or music will require more bandwidth, using up more data. Try to avoid using multimedia so your battery and data plan lasts longer.

Mobile hotspots let users remotely connect to the Internet without being dependent on possibly unsafe public Wi-Fi networks. With the ability to connect multiple devices to a single hotspot, these devices are an easy way to increase productivity.

We specialize in hardware solutions that improve your bottom line. Call us today for advice tailored to your business and its industry.

Published with permission from TechAdvisory.org. Source.

Mobile devices in the field

Field workers. You see them every day. And you notice that they, too, use mobile devices, as now more than ever do they need to stay connected with their organizations to stay in business. This is where mobile performance management, a critical factor for any field worker to perform and finish tasks on time, comes in. Here’s how to ensure connectivity for these workers.

The ability to manage the workforce out in the field requires a modern support infrastructure called mobile performance management. It includes the top five tips to keep field workers connected: optimizing traffic, applying control, measuring performance analytics, simplifying data security, and identifying the root cause of connectivity issues.

Optimize

Although the latest apps on the market can maximize productivity for the mobile workforce, these apps come with a certain risks: stability issues that could lead to the apps crashing while out in the field. If you are your company’s IT decision-maker, be cautious of untested apps, and consider blocking heavy bandwidth apps to streamline data flow when signal strength is weak.

Control

Another thing you can do with mobile performance management solutions is blocking personal apps and unsafe WiFi networks. Both of these create serious security risks that could lead to costly data theft or loss.

Analyzing performance

Field workers mostly rely on GPS location data for more efficient scheduling, route-planning, and effective control of fuel consumption. This is possible only if there are reporting tools that confirm that the GPS capability is working. Performance analytics show you what mobile workers are experiencing, gaining access to robust data, network and app usage reports, inventory analysis, coverage maps and device maps as needed.

Simplify security

IT should tightly restrict access without making security complicated for mobile workers. IT administrators need to create a highly flexible and programmable secure mobile strategy. You must be able to restrict which apps can access company data and remotely wipe data from the device if it is lost or stolen.

Identifying the root cause of connection issues

Obviously, field workers are not IT experts, so organizations need to be fully prepared for connectivity issues involving their mobile devices. Organizations of all sizes should be able to afford remote diagnostics to gather complete troubleshooting information to allow IT to identify the root cause of the problem quickly, without relying on workers, who have no idea about how to run tests and answer questions regarding these issues.

For any organization with workers in the field, the ability to implement performance management structures and policies is a must. For other tips on how to keep your employees connected, engaged, and efficient, give us a call and we’ll be happy to advise.

Published with permission from TechAdvisory.org. Source.